As we move from resolving technical issues of working outside of the office, we need to emphasise the human ones. Questions emerge like: How do we help people adapt? How do we overcome remoteness? How do we foster inclusion? What are practices that support mental health?
Jared Spataro has written a standout piece, along with a public version of the internal Microsoft "Work From Home Guide," (see attached) that begins to address these human issues in concrete and practical ways.
Spataro says, "this includes reinforcing inclusion, checking in often, and coaching your teammates to help discover their own best practices for remote work. Every employee faces unique challenges right now, and every employee will approach this situation differently. As managers, it’s so important to try to understand and react to their individual needs as much as possible."
